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  • National and International Shipping Information

    t h r e a db a r e offers National and International shipping around the world. 

    Please see the table below for your reference, showing you our Flat rate fees for our

    Express Shipping Services within Australia and the Rest of the World.




    For customers that reside in Australian Regional Areas, please specify a PO Box address for delivery if applicable.
     This will ensure your goods arrive in the fastest time possible. 
     Australian customers: Shipping cost is inclusive of GST.


    *Please note

     1. There are some countries that we are not able to ship to due to political reasons, if you are not sure whether we deliver to your country of residence, please contact t h r e a db a r e direct by emailing customercare@threadbare.co

    2. Excludes local customs import duties + taxes. This rate does not apply to Norfolk Island, Cocos Island and Christmas Island.

    For more information on International Shipping and Import taxes and duties incurred by the receiver, please refer to the Terms + Conditions.



  • Brisbane Metro Delivery Information

    t h r e a db a r e offers customers in the Brisbane Metro area Premium Same day and Next day delivery. 

    Please refer to the table below to see order cut off times for a Same day or Next day delivery.  




    The Brisbane Metro area is defined within the suburbs of Caboulture, Cleveland, Yatla and Ipswich. 
    For customers that reside in Australian Regional Areas, please specify a PO Box address for delivery if applicable.
    This will ensure your goods arrive in the fastest time possible. Delivery cost is inclusive of GST.

     
    Same day delivery is guaranteed for orders made within the cut off times mentioned above. 
    Orders placed after this time will be delivered the following day.


    For more information on Domestic deliveries please refer to the Terms + Conditions or email customercare@threadbare.co.


  • Insurance

    t h r e a db a r e insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.


    For more detailed information, please refer to our Terms + Conditions.

  • Taxes + Duties

    All prices on the t h r e a db a r e Site are in Australian Dollars (AUD).


    Domestic purchases within Australia are inclusive of GST (Goods and Services Tax of 10%). Domestic Shipping is a standard fee and is inclusive of GST. 


    International purchases (outside of Australia) will incur import taxes and duties, this is calculated at the designated country of delivery and its local customs office. t h r e a db a r e will not be held liable for any import taxes and duties incurred by the recipient. By processing an order with t h r e a db a r e, you authorise us to designate a carrier (AAE - Australian Air Express) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual import fees for the goods purchased. This means that any import duty or tax costs incurred will be invoiced to you directly from AAE and or their Agent. 


    For customers that reside in countries that serve as DDP (Delivery Duty Paid), we recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. It is important that you remember, AAE or their Agent will contact the person specified on the delivery address for any import duty or tax costs.  


    If you reside in a country that serves DDU (Delivery Duty Unpaid), please note, the goods will arrive in your country and local customs in that particular country will hold the goods until the customs and duty taxes are paid by you, at which point they are released. It is important that you note, t h r e a db a r e is unable to advise the amount of import taxes and duties you will incur and for this reason we will always seek your confirmation by email to dispatch a DDU order and by confirming to this email you agree to pay for all import duties and taxes to your local customs authorities. Please look out for this email to ensure timely dispatch of your order. 


    t h r e a db a r e is not responsible for any import duties and taxes, which are calculated once your package arrives in your designated country, nor for any additional customs duties and taxes if products are returned.

Destination

Service

Cost

Delivery Time

Brisbane

Courier Service

$20

Same day (If ordered between midnight – 9am)

 

Australian Air Express

$20

Next day (If ordered between 9am – 2pm)

 

Courier Service

$20

Next day (If ordered between 2pm - midnight)

Gold Coast + Sunshine Coast

Australian Air Express - Zone A

$20

1 day

Other Regional Areas*

Australian Air Express - Zone A

$20

1-2 day